A shooter where you get to play against your own music collection!

SHMUSICUP Frequently Asked Questions

General


Shmusicup is pronounced as Shoot Music Up! The name is a “word fusion” of shmup (shoot’em up) and music.

Please register for an account or login to your account in the game, then click "Activate" in the main menu. Click "Buy now" in the following sales page and a new window will pop up to the Paypal Payment page. Proceed with the payment and the full game should be activated instantly!

Yes, you can find the download link inside the online game itself or you can also download it here. The downloadable version is included FREE when you buy the game. This means that you can play the game both online and on your PC but you only need to pay for one!

While we cannot gurantee that all suggestions will definitely be included, we do strive to make great games and will take every feedback seriously. Please feel free to use the "Report a Bug / Give Feedback" button in the game to send us your feedback! Thanks!

Nope, one purchase grants you access to both online and download versions, just sign in with the same username and password and you can play! All achievements and data are synced.


Payment / Billing


We use PayPal in accepting payments, the leading secure online payment system which is used by most online retailers, including eBay. Rest assured that PayPal will keep the transaction safe!

Those items are to be unlocked by playing the game. You can view the requirements to unlock them by hovering your mouse over the items.

Please check if you are logged in to the same account you used to pre-order the game, and that the "Activate" option in the main menu is not visible. If you still cannot get it to work please send us an email at: with your username, email and PayPal transaction ID and we will look into the issue as soon as possible.

Nope, one purchase grants you access to both online and download versions, just sign in with the same username and password and you can play! All achievements and data are synced.


Technical Issues


We discovered that in some rare cases, when you have more than one Flash movie running (advertisements included), the characters don't appear, only the background and nothing else. We are working hard to fix the bug, but in the mean time if you encounter this problem please switch to another browser or close other pages that have Flash running. Sorry for the inconvenience!

- Update 21/5/11 -
After much investigation and research we finally found out the problem where some players cannot play Shmusicup in some browsers. Unfortunately this problem lies in the Adobe Flash plugin, and is caused when more than one Flash is running (including advertisements). The bug is in the computeSpectrum command, which we used in our game. Adobe has already been notified of the bug and a detailed bug report can be found here: http://bugs.adobe.com/jir a/browse/FP-147

This problem is most prominent in Google Chrome, whereas most players with Firefox and Safari are fine, although some did reported the issue. (An update to the Flash player should solve the issue in Firefox / Safari). So far there have not been complaints for Internet Explorer.

The game now traps the error and provides instructions on how to work around it. A workaround for this problem is to either close any other Flash running, or run the game in a different web browser. Alternatively PC players can also download the game from the game page.

It has been an arduos task trying to fix this elusive bug, and we’re pretty disappointed that in the end we need to depend on Adobe’s fix, which obviously will take some time.

Very sorry for the inconvenience caused. We hope that Adobe resolves this issue as soon as possible. Thank you for your understanding!

The current Flash plugin does not support controllers such as gamepads/joysticks. Adobe is developing support for it, for the moment we recommend using Joy2Key, which maps your gamepad/joystick controls to the keyboard so that you can play any games with it. Alternatively please try the download version with gamepad/joystick and full screen support.

Due to Flash plugin issues of some keys not responding during full screen mode on certain machines, full screen is not available for the online version. Please try the download version with full screen and gamepad/joystick support.

This is a known issue regarding some ID3v2 tags. We are working to fix that, in the mean time you can use ID3 editing software such as Winamp to edit the ID3 to only include ID3v1. Alternatively please try the download version which has better support for mp3 and other file formats such as aac, m4a, mp4 and flv. Thank you for your understanding!

This is a known issue that happens very rarely to a very small minority of mp3s. This is a limitation of the Flash plugin for the online version. Please try using a mp3 of the song with a different encoding or download the game which has better support for mp3 and other file formats such as aac, m4a, mp4 and flv. Thank you for your understanding!

Shmusicup is still in Beta and we appreciate your effort in sending bug report and feedback. Please use the "Report a Bug / Give Feedback" button in the game to report this issue to us. Please include details such as the description of the bug and which actions caused it to happen if possible. Thank you!

If you still have any other questions relating to Shmusicup, please feel free to drop us an email at:

Back to the game


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